Terms and Conditions
At Central Mass Serenity, we have set out to bring you an environment where your highest and greatest good is the only goal in order to nurture your well-being of mind, body and spirit.
Central Mass Serenity is a spiritual sanctuary for individuals seeking truth, freedom, and peace in this lifetime. We believe in limitless space, timeless endurance, never ending acceptance, everlasting patience, and continuous comprehension. We are inclusive of all faith traditions, beliefs, and philosophies.
With this in mind, we have the following policies set in place. By scheduling an appointment, you are agreeing to these policies.
In order to ensure that you obtain your desired appointments, we recommend scheduling your appointment as far in advance as possible to ensure availability. To accommodate your desired appointment with Genevieve, full payment via credit card is required at the time of booking to guarantee your reservation. Gift Certificates may also be used in lieu of a credit card to hold your appointment. Details of our cancellation policy are provided below.
To accommodate your desired appointment with Danielle, a minimum 30% via credit card is required at the time of booking to guarantee your reservation.
Cancellation Policies and Fees
Your readings are reserved especially for you. We value your business and ask that you respect our scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance.
Any cancellations with less than 24 hours of notice are subject to a cancellation fee amounting to the total cost of the scheduled service. Clients who miss their appointments without giving any prior notification will forfeit 100% of the fee paid for the scheduled service.
We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. Additionally, many times our staff will be functioning in an "on call" status and have traveled to the center specifically for your service.
When you schedule your appointment with us, you are agreeing to these policies.
You will not be refunded for cancellations less then 24 hours in advance or no show. If you cancel less then 24 hours in advance or no-show and have used a gift certificate for your appointment, you will forfeit the gift certificate.
If a reader/staff has to cancel an appointment, a full refund will be given.
Central Mass Serenity Gift Certificates are valid at Central Mass Serenity only. All Sales are final
We ask that you please arrive on time for your appointment time. We will do our best to accommodate late arrivals. However, the length of service may be adjusted so as to not interrupt the scheduled appointments of other guests. Full price of scheduled services will apply, so please plan accordingly.
Central Mass Serenity is not responsible for lost or misplaced items.
Specials cannot be used in combination with any other offer, promotions or third part gift certificates.
Copyright © Central Mass Serenity. All rights reserved.
Each client’s consultation, session, reading at Central Mass Serenity is subject to the client’s own personal interpretation. The information provided does NOT constitute legal, psychological, medical, business or financial advice. Therefore, each client receiving the consultation is responsible for his/her own choices and/or actions. Central Mass Serenity and Genevieve Hackett DO NOT substitute Conventional Psychological and Medical Treatment and Diagnosis. For any issue concerning health please visit your doctor. Psychic mediums are not grief counselors, if you need counseling, please refer to your primary care physician.
Practitioners do not diagnose conditions, nor do they perform medical treatment, prescribe substances, or interfere with the treatment of a licensed medical professional.
Note: It is recommended you see a licensed physician or licensed health care professional for any physical or psychological ailment you may have.
Central Mass Serenity Triquetra Logo - Trinity Knot artwork licensed by Kristen N. Fox, Artist www.artoffoxvox.com